Refund Policy

At Notox Skin Lab, we are committed to ensuring your satisfaction with our products. If you are not fully satisfied, we are here to help.

Eligibility for Refunds

• Refund requests must be made within 14 days of delivery.
• The item must have at least 50% of the product still inside the bottle to be eligible for a refund.
• To initiate the refund process, please email us at support@notoxskinlab.com with the reason for your refund request.

Refund Process
Once we receive your request, we will review it and provide you with further instructions. Refunds will be processed to the original payment method. Please allow up to 7–10 business days for the refund to reflect in your account, depending on your payment provider.

Additional Information

• Shipping charges are non-refundable.
• We reserve the right to deny refunds if the item does not meet the eligibility requirements.

If you have any questions or need assistance, please do not hesitate to contact us at support@notoxskinlab.com.

Nueseva Commerce LLC
The parent company of Notox Skin Lab